Refund policy

Returns & Refunds

We want you to be happy with your purchase from Come and See Gift Co. If you are not completely satisfied, you may request a return within 14 days of delivery.

To be eligible for a return, your item must be unused, unworn, and in its original condition and packaging. Please contact us before returning an item so we can provide return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or you received the wrong item. Original shipping charges are non-refundable.

Once your return is received and inspected, we will notify you. Approved refunds will be issued to the original form of payment.

Damaged or incorrect items
Please contact us as soon as possible if your order arrives damaged or if you receive the wrong item. We will work with you to make it right.

Custom or personalized items
Custom or personalized items are final sale and cannot be returned unless they arrive damaged or defective.

Cancellations
If you need to cancel an order, please contact us as soon as possible. Because orders are thoughtfully prepared by hand, we cannot guarantee cancellation once preparation has begun.